Privacy Policy

Last updated: June 1, 2024

Thank you for visiting MIMIMMOI.com! We are a US-based company and only ship within the United States. This Privacy Policy describes how MIMIMMOI LLC, (the "Company","we","us", or "our"), MIMIMMOI (the "Store", "we", "us", or "our"), and MIMIMMOI.com (the "Site", "we", "us", or "our")  collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our Site, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, an authorized user who has access to a customer’s computer or device, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, you may not access or use the Site or any of the Services. For California residents, you agree to this Privacy Policy and the CCPA Privacy Policy in accordance with both policies prior to using the Site and any of the Services. For CALIFORNIA RESIDENTS only: If you do not, agree to both Privacy Policies, you may not access or use the Site or any of the Services.

Section 1: Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect, and use varies depending on how you interact with us. Examples include:

  • Website Access
  • Account Management
  • Marketing / Promotions
  • Purchase Transactions

In addition, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information,” we are referring to information that identifies, relates to, describes or can be associated with you. Information that you directly submit to us through our Services may include:

  • Basic Contact Details including your name, address, phone number, email.
  • Order Information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account Information including your username, password, security questions.
  • Shopping Information including items you view, place in cart, order transactions, credit card verification, payment information, shipping information or additions to your wishlist.
  • Customer Support Information including the information you choose to share in communications with us when sending a message through the Services.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our transactions with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
  • Communicating with You. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please email us immediately at contact@mimimmoi.com.

    How We Disclose Personal Information

    Our Site is hosted on the Shopify e-commerce platform, enabling us to deliver a user-friendly shopping experience and sell our products and services to you. In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

    • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
    • With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
    • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to shipping products to you and/or login integrations.
    • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
    • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

      We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you or for the purposes of selling your personal information.

      Section 2: Your Consent

      In order to utilize the features of our Site and Services effectively, it may be necessary for you to share personal information with us. The decision to share or withhold such information rests with you. Please know that not disclosing personal information may impede your ability to place orders, complete purchase transactions, verify payment information, arrange for shipping, and use or access other elements of our Site. For secondary activities, such as marketing, we will directly seek your expressed consent to receive any marketing related materials. 

      By accessing and using our Site and Services, you acknowledge and grant consent to the terms and conditions outlined within this Privacy Policy. For any inquiries, requests to withdraw consent, or requests to delete account information, kindly email us at contact@mimimmoi.com.

      Section 3: Third Parties

      We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

      • Companies who support our Site and Services, such as Shopify.
      • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
      • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

      We do not “sell” your personal information as that term is defined under US Privacy Laws. Any information we obtain from third parties, such as Google Analytics, will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

      Third Party Websites and Links

      Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, such as payment gateways or payment transaction processors, you should review all third-party privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

      Shopify Payments

      Shopify Payments is one of the most secure payment processors available. Shopify is certified Level 1 PCI DSS compliant and uses 128-bit SSL encryption technology to protect your information during checkout.

      • Limited Storage: Shopify Payments stores certain payment data for the duration required to complete a transaction. However, it does not store sensitive information like full credit card numbers or CVVs (Card Verification Values).
      • Tokenization: To enhance security, Shopify Payments uses tokenization. This means that instead of storing the actual card data, it stores a unique token representing the card, which is used for transaction processing. The sensitive card data is securely stored with the payment processor, not within Shopify's databases.
      • Security Compliance: Shopify Payments adheres to the Payment Card Industry Data Security Standard (PCI DSS) and other industry standards. This ensures that any stored payment data is handled securely and that the systems are regularly audited for compliance.
      • Data Removal: When you request to delete customer data, Shopify Payments will securely remove the associated data, including payment information, in accordance with data protection regulations.

      To safeguard customer information and ensure its privacy and security, sensitive card data is always stored by your selected payment processor and never within Shopify's systems. To manage your personal payment data, please visit https://privacy.shopify.com/en.

      The personal information provided directly to our third-party payment processors is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. We recommend reviewing their privacy policies prior to submitting personal information for payment transactions.

      Usage, Performance and Miscellaneous

      We may engage third-party Service Providers to maintain and enhance our Service. Specifically, we utilize an invisible captcha service known as reCAPTCHA, managed by Google. The reCAPTCHA service may collect information from you and your device for security purposes. Additionally, we employ Shopify Analytics to gain insights into customer transactions, monitor and report website traffic, and analyze other aspects of customer behavior throughout their interactions with our platform. The information collected by reCAPTCHA is held in accordance with Google's Privacy Policy, accessible at: https://www.google.com/intl/en/policies/privacy/. The data captured by Shopify's Analytics is held in accordance with Shopify's Privacy Policy, available at: https://www.shopify.com/legal/privacy

      Section 4: Cookies

      Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

      Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising, analytics and security partners.

      Information We Collect through Cookies

      We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services. For specific information about the Cookies that we use related to powering our store with Shopify, please visit https://www.shopify.com/legal/cookies.

      Section 5: Security

      Please be aware that no security measures are 100% impenetrable, and we cannot guarantee “perfect security.” All data exchanged with our server is securely encrypted and your payment information is never stored on our server. However, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

      We have diligently instituted robust security measures to protect your information. These measures include SSL encryption, PCI DSS compliance, two-factor authentication, continuous monitoring, data encryption at rest, regular security audits, strict access control, and compliance with privacy regulations. These safeguards collectively serve to maintain security and confidentiality, ensuring your trust in our services.

      How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

      Section 6: Age of Consent

      Our site is not intended for use by consumers less than the age of majority. By accessing or utilizing our Site and Services, you affirm that you are at least the age of majority in your respective state or jurisdiction. It is important to note that we do not intentionally collect personal information from individuals below the age of majority in any state or jurisdiction. If you have reason to believe that we may have collected information from an individual not meeting the age of majority criteria, please email us immediately at contact@mimimmoi.com so we can promptly delete their information.

      Please be aware that different states in the U.S. may have varying age of consent requirements, and it is your responsibility to ensure compliance with the applicable laws in your jurisdiction. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share”, “sell”, or retain (as those terms are defined in applicable law) personal information of individuals under the legal age of consent.

      Section 7: Your Rights & Choices

      Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

      • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
      • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
      • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
      • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
      • Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
      • Right to Limit and/or Opt Out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
      • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
      • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
      • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
      • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those regarding your account or orders that you have made.

      You have the option to exercise any of these rights as specified on our Site or by getting in touch with us through the contact information provided in Section 12: Contact Information. To manage your personal information, please visit https://privacy.shopify.com/en. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law. We will retain personal information for the length of time needed to manage your account and fulfill the purposes for collection unless a longer retention period is required or permitted by applicable law.

      Section 9: Limitation of Liability

      In no case shall MIMIMMOI LLC, our members, owners, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of personal data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Site, any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, data breaches, third-party shipping and/or damages incurred by third parties, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

      Section 10: Governing Law

      This Privacy Policy and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Tennessee.

      Section 11: Changes to This Privacy Policy

      We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. You can review the most current version of the Privacy Policy at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Privacy policy by posting updates and changes to our Site. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site or the Services following the posting of any changes to these Privacy Policy constitutes acceptance of those changes. In the event of our store being acquired or merging with another company, your information might be transferred to the new owners to ensure our continued ability to provide you with our products.

      Section 12: Contact Information

      Should you have questions about our Privacy Policy, or would like to exercise any of the rights available to you, please email contact@mimimmoi.com or write to us at 1441 New Highway 96 W, Ste. 2 #210, Franklin, TN 37064, United States. You can also reach us by calling (855) 955-2211.